Our personalized products are made to order specifically for you. Therefore, they are non-exchangeable and non-refundable. It is important to carefully read specifications, sizing information for each product and to ensure information is inputted correctly.
If you are unsure about specifications, contact us and we will be happy to assist you. In the event that an item is out of stock, we will provide you an in-store credit for future purchases or offer similar items.
Should a product be defective or damaged upon receiving it, kindly email us at: info@stitchandbeyond.com for further assistance and someone will respond within 2 business days.
Gift card are also non-refundable.
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